Find UsHearing Aid Repair Charges
All NuEar Hearing comes with 3 years warranty period.
During the warranty period, faulty NuEar Hearing Aids will be on 1-to-1 exchange free-of-charge.
| Technology | Replacement Fee (4th year) | Replacement Fee (5th year) | |||||||
|
|
|||||||||
| Premium Digital | RM 1,990 | RM 2,190 | |||||||
|
|
|||||||||
| Advanced Digital | RM 1,490 | RM 1,690 | |||||||
|
|
|||||||||
| Select Digital | RM 990 | RM 1,190 | |||||||
|
|
|||||||||
| Low Digital | RM 690 | RM 890 | |||||||
|
|
|||||||||
| Basic Digital | RM 490 | RM 690 | |||||||
|
Conditions: – 1-to-1 replacement (BTE & RIC) of the defective device with a refurbished hearing aid of the identical model or Repair (custom hearing aids) - Price shown is valid for BTE and RIC (hearing aids body only) - Additional RM 200 per unit for a rechargeable hearing aid. - Additional RM 250 per unit for a custom model. – 1-to-1 exchange will take approx. 1 working day (for BTE and RIC) – 1-to-1 exchange policy is only valid for Malaysia between the 4th to the 5th year of ownership, from the date of purchase by the customer. – The company reserves the right to reject a replacement “repair” if there is a good reason to believe that the hearing aid has been abused and misused. – The original hearing aid must be given to the company in exchange for the “replacement” set. |
|||||||||
| Brands | Charges | |||||||||||
|
|
||||||||||||
| Signia | RM 200 – RM 900 | |||||||||||
|
|
||||||||||||
| Bernafon | RM 500 – RM 2,000 | |||||||||||
|
|
||||||||||||
| BHM | RM 500 – RM 2,000 | |||||||||||
|
Conditions: – Price varies depending on technology level and repair range (minor / major). – All repairs will take approx. 7 to 14 working days. – Hearing Instrument is considered “Beyond Economical Repair” if: i) Shell & faceplate are damaged. ii) No parts available. iii) Hearing instrument is more than 5 years from the date of purchase. – All repairs come with a 3 months warranty on the specific electronic parts replaced which is not caused by human errors. |
||||||||||||
| Hearing Aid Type | Charges | |||||||||||
|
|
||||||||||||
| BTE Analog | RM 300.00 – RM 900.00 | |||||||||||
|
|
||||||||||||
| BTE Digital | RM 300.00 – RM 1,400.00 | |||||||||||
|
|
||||||||||||
| Custom Analog | RM 450.00 – RM 1,500.00 | |||||||||||
|
|
||||||||||||
| Custom Digital | RM 450.00 – RM 1,900.00 | |||||||||||
|
|
||||||||||||
| Cros/Bicros & Eyeglass Bone Conduction | RM 500.00 – RM 2,500.00 | |||||||||||
|
Conditions: – The price above does not include the shipping charge. – All customers will need to pay for a shipping charge of RM 200.00 for all type of repairs. – Replacement hearing aids comes with a 3 months warranty. |
||||||||||||
